How do I check my balance?

When you make a purchase

  • the remaining balance on your card will be printed at the bottom of your store receipt, in place of an ordinary authorisation code
  • for example, a remaining balance of £15.98 will be shown as 015X98
  • your account will automatically terminate once you have spent the full value of your card


  • By phone on 0844 7744277
  • Online at
  • In person at Customer Services in centre:mk (near TK Maxx on Silbury Arcade)
  • In store by asking the store to process a payment of 1p on their till. You will not be charged for this transaction and your balance will appear in place of the authorisation code on your receipt (see above)

    For more details, call our Customer Service Team on 0844 7744277.