Lost stolen or damaged cards
Please treat your giftcard:mk like cash. If your card is lost or stolen, you may lose the value of your card, just as if you lost cash.
If your giftcard:mk has been lost, stolen or damaged please call our helpline immediately on 0844 7744277 or visit Customer Services in thecentre:mk (near TK Maxx on Silbury Arcade).
Replacement cards will be issued at thecentre:mk's discretion and you may be asked to pay a replacement fee. A request for a replacement card must be accompanied by:
- proof of purchase
- the entire giftcard:mk number
- the damaged card (where relevant)
- personal identification
For more details, call our giftcard:mk line 01908 398115.