Lost stolen or damaged cards

Please treat your giftcard:mk like cash. If your card is lost or stolen, you may lose the value of your card, just as if you lost cash.

If your giftcard:mk has been lost, stolen or damaged please call our helpline immediately on 0844 7744277 or visit Customer Services in centre:mk (near TK Maxx on Silbury Arcade).

Replacement cards will be issued at centre:mk's discretion and you may be asked to pay a replacement fee. A request for a replacement card must be accompanied by:

  • proof of purchase
  • the entire giftcard:mk number
  • the damaged card (where relevant)
  • personal identification

For more details, call our giftcard:mk line 01908 398115.