Electric Vehicle Centre Team Member

Chargemaster is the UK’s biggest name in electric vehicle charging, trusted by thousands of owners, businesses, Automotive Manufacturers to Public Sector organisations. We design, build, sell and maintain the best charging units and run POLAR, the UK’s largest network of publicly available charge points. We are the official charging partners for nine automotive manufacturers, providing every aspect of electric vehicle charging which is why Chargemaster are market leaders.

The EV Experience Centre is the UK’s first and Europe’s largest multi-brand showroom dedicated to electric and plug-in electric vehicle education so customers understand the differences between an EV and PHEV to the advantages of owning an electric vehicle in a non-pressurised sales environment. We help Customers understand electric vehicles, we offer test drives and demonstrate how to charge an EV. The EV Experience centre then refers customers who want to buy a vehicle to a local retailer and will come back to the centre for additional assistance to ensure they make the most out of their electric car.

This exciting new concept in Milton Keynes launched in July 2017 and we are looking for more passionate, outgoing people to add to our team!

REQUIREMENTS We are recruiting two further EV Gurus to work in the Centre. You’ll be customer facing, spending your day talking to and advising customers, answering all their questions around electric and hybrid vehicles and giving vehicle demonstrations.

You will help guide customers through the differences between a pure electric, plugged in hybrid or range extender vehicle, helping customers to identify the right vehicle and charging requirement.

You will be working in a customer facing role currently, working in a retail, hospitality or automotive environment, looking for the next step up in your career. A knowledge of electric vehicles would be an advantage but it’s not essential because a comprehensive product training programme will be given, but you’ll need to demonstrate a passion for electric vehicles.

The centre is located in a retail environment so weekend working will be expected, typically working a rota system of one weekend on, one weekend off.

You must have a full UK driving licence for this position.

Key Responsibilities: You must be confident and articulate because you will speak to a wide variety of customers with various levels of knowledge and understanding around electric vehicles and charging. You’ll be confident to approach customers to offer support talking to them face to face or over the phone. Greet customers visiting the centre helping explain and demonstrate the differences in the electric vehicles on display. Have a strong background engaging and delighting customers in a sales or service environment. Be IT literate as you will be responsible for booking customers into an online loan car booking system as well as working on iPads. Strong communications skill with the ability to work within a team, helping support your team whenever required and equally at home working under your own initiative. Thrives working in a fast pasted, evolving market. Help drive customers into the centre and constantly looking at ways of increasing footfall.

BENEFITS The EV Experience Centre has already gained a lot of interest and will be a very high-profile project. Salary: Up to £20,000 depending on experience Car: Daily use of EV Experience Centre vehicles and the chance to try lots of exciting new models 28 Days holiday (Includes Bank Holiday) Pension Scheme

Full Time
Ted Foster, ,
Up to £20,000
Electric Vehicle Experience Centre, 26-28 Crown Walk, Milton Keynes, MK9 3AH
Wed 30 Aug 2017

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