Mens Formalwear Concession Manager - Berwin & Berwin, House of Fraser

We have an exciting opportunity for a Concession Manager to join us in our brand new concession opening at the beginning of February 2018 based within the House of Fraser, Milton Keynes store.

Berwin & Berwin are a well-established Company (we've been trading since 1885) and are known for the quality of our mens formalwear garments and recognised for the exceptional service we provide to our customers. In our Milton Keynes concession we stock two brands which are Paul Costelloe and Ted Baker. Turnover is expected to be approximately £325k per annum.

Main duties of the role include; • Managing the concession in a commercial manner to achieve and exceed sales targets. • Offering exceptional customer service at all times using our in-house customer service B.E.S.T. technique (you will receive full training). • Managing and developing any part-time Sales Advisors working in store to ensure consistently high standards and levels of sales at all times. • Managing rota’s and ensuring adequate cover on the mat. • Implementing VM guidelines issued by Head Office to ensure a consistent brand message is delivered. • Ensuring the right levels of stock are on the mat and stock is regularly replenished. • Effectively demonstrating excellent selling techniques. • Completing in-store administration and stock takes twice per annum. • Demonstrating a positive "can do" attitude. • Willingly supporting others in meeting team objectives. • Maintaining high standards of personal presentation. We want someone who will lead from the front and represent our brand and the Company in a positive way. You need a passion and flare for sales and the ability to demonstrate excellent customer service. If you have (ideally) previously worked in menswear, have at least one year’s management experience and the ability to make our customers feel genuinely welcome and are interested in this opportunity we would really like to hear from you. As well as a competitive salary and a Manager bonus scheme, you'll start with 23 days holiday (+ 8 bank/public holidays), up to 2% commission on all personal sales, ad hoc incentives, clothing allowance and staff discount schemes.

For more information and or a job description please contact Claire Swann, HR & Training Manager at Berwin Retail on 0113 2904056 or if you wish to apply send you CV to

39 hours per week
Mens Formalwear Concession Manager - Berwin & Berwin, House of Fraser
Claire Swann, 0113 2904056 ,
House of Fraser, 28 Acorn Walk (Main entrance Sunset Walk), thecentre:mk, MK9 3DJ
Fri 19 Jan 2018

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